Hotel Information

The Fairmont Banff Springs Hotel

The Fairmont Banff Springs Hotel is known as the “Castle in the Rockies,” and combines extravagant luxury with wilderness adventure.

The hotel’s many top-tier amenities, such as a 27-hole championship golf course, bowling alley, heated outdoor pool, and five-star dining, make it easy to forget you’re surrounded by wilderness. However, every window of the hotel offers an incredible view of the unbridled and breathtaking beauty that surrounds it.

From soaring mountains to glistening glaciers to magisterial forests, this is a landscape unlike any you’ve seen before. Perhaps you’d like to experience it by a boat cruise on Lake Minnewanka to Devil’s Gap, or by taking a scenic hike through Sunshine Meadows.

Fairmont Banff Springs
405 Spray Avenue Banff, Alberta, Canada T1L1J4
Castle in the Rockies

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1888 Chop House

A modern twist on the authentic chop house with a menu focused on prime cuts of Alberta beef, sustainably sourced wild game and Ocean Wise seafood.

Bow Valley Grill

Savour the very best in authentic Rocky Mountain cuisine at the Bow Valley Grill - home to our legendary weekend brunch.

Castello Ristorante

Celebrate the simple pleasures of great food, wine and company with an authentic Italian meal.

Waldhaus Restaurant

Feast on a hearty menu of authentic Alpine cuisine, including schnitzel and fondue, in our "House in the Forest".

Waldhaus Pub & Patio

Relax and enjoy the casual, friendly atmosphere in our pub and sports bar.

Stanley's Smokehouse (seasonal)

Enjoy good old Southern barbeque at the golf course clubhouse. Shuttle service available.

Grapes Wine Bar

Cozy wine bar and charcuterie, serving up fondues, cured meats and pâtés, fine cheeses, freshly baked breads and extraordinary wines.

Samurai Sushi Bar and Restaurant

Enjoy an authentic Japanese culinary experience featuring beautifully presented fresh sushi, sashimi, and hot-pot dinners.

Rundle Lounge

A wonderful place to relax and enjoy spectacular views along with a fine selection of cocktails, beer, wine, scotch, and port. Afternoon tea service

Additional Hotel Information

Pre and/or post extensions, additional rooms, and room upgrades are based on availability and must be confirmed with the hotel. Requests are not guaranteed until our travel team provides confirmation to you during the week of April 25. Rates are subject to change based on availability and date booked.

Children 2 and under do not count towards the room maximum.

Check In / Check Out

  • Check-in time for the hotel is 4:00 PM. Early check-in is based on availability.
  • Check-out time is 12:00 PM. Late check-out is based upon availability.


  • Alarm clock radio
  • Hairdryer
  • Iron/Ironing Board
  • Coffee/Tea Maker
  • Wireless high speed internet
  • Telephone with voicemail
  • Cable television with in-room pay movies and video games
  • Windows that open for fresh mountain air

The following amenities may be available in selected guest rooms upon request.

  • Air Conditioning
  • Bed board
  • Connecting rooms
  • Crib
  • Rollaway
  • Sofabed

Business Services

  • Monday-Friday: 7:00 am - 7:00 pm
  • Saturday and Sunday: 8:00 am - 4:00 pm.

Internet access is available 24 hours a day.

Additional Room Occupants

The maximum number of persons per Standard Fairmont Room is two persons. For additional persons to be permitted in a room, you must upgrade to a Deluxe Room or higher. There will be an additional charge of $28.00 USD per night for the third and fourth adult (18 years and older) in a Deluxe Room or higher.

Changing Room & Luggage Storage

Fairmont Banff Springs offers services to securely store luggage for you, if you are departing after the check-out time of 12 p.m. This way, you can still enjoy the facilities with the comfort of knowing that your luggage is secure. Additional fees may apply. Should you need to change you can you the pool changing area.

Fitness & Aquatic Facility

Aquatic Hours of Operation: 6:00 a.m. to 11:00 p.m.

Fitness Centre Hours of Operation: 24 hours, daily

  • Indoor 32m saltwater pool
  • Outdoor 20m pool, open year round
  • Kid's wading pool
  • Indoor whirlpool
  • Change rooms
  • Group fitness classes
  • Machine & free weights
  • Elliptical Trainer
  • Stair climbers
  • Stationary bikes
  • Treadmills
  • Aerobic studio and videos for use
  • Punching bag

There is no charge for the aquatic and fitness centre for our hotel guests.

Smoking Policy

Smoking is not allowed in enclosed or partially enclosed public spaces; this includes all of The Fairmont Banff Springs bars and restaurants, the pool or on terraces, patios and decks. No smoking at outdoor events, such as private functions. Smoking is not allowed within 20 feet of doorways, windows and ventilation intakes of the previously mentioned location. All guest rooms are non-smoking.

Child Care

Babysitting services are available at the resort. Advance reservations are required and may be made through the Concierge.

The following rates* and rules currently apply:

  • 1-2 children - $19/hr
  • 3 children - $22/hr
  • 4 children - $26/hr
  • 5 children - $29/hr

A 3 hour minimum is required. Please confirm the hours you wish to book. A 24 hour cancellation policy applies. At least 24 hour notice is requested for any reservation being made.

Contact Childcare Connections at:, or email:

Please note: Kid's Club is not involved with booking babysitting for individual guests. Kid's Club enlists the services of Childcare Connections when hosting group events. *Pet-sitting services are also available upon request. Prices are subject to change without notice.